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Hi Reader, Most businesses are completely reactive with their social proof. They just ask whoever is the most recent, or whoever happened to say "thanks" in an email last week. You get some good magnets and some bad ones. If you want to use testimonials strategically, you should only be capturing stories from the clients you actually want to clone. In my next workshop (April 22 @ Noon ET), that is exactly what we are doing. I am walking through the exact Fit × Value × Impact exercise we use to help businesses build a strategic shortlist of their best clients. By the end of the session, you will know exactly who to put on camera to attract your ideal audience. (And for the agency owners and consultants reading this - you are explicitly invited to steal this framework and run it as a strategic service for your own clients). - Neil |
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Hi Reader, The typical B2B testimonial workflow usually goes like this: find a happy customer, ask them to say something nice, pick the fluffiest soundbites, and . . . publish something mediocre that makes you feel good but never actually converts a buyer. There is so much more you can get out of client conversations. I just finished running three of my own client interviews through our rootThread analysis process. Going in, I assumed they hired us because they needed high-quality video...
Hi Reader, A week ago, I put out a simple framework for business leaders struggling with content bandwidth: Stop overthinking it. The core premise was simple: 95% of the effort that goes into your marketing content is already happening inside your business. You and your team are solving complex operational problems, securing glowing client feedback, and running high-value meetings every day. The insight exists. You don't need to manufacture content from scratch; you just need to capture what...
Hi Reader,A quick mindset shift for business owners struggling with content bandwidth: Stop overthinking it. You've already done the hard work. You just need to capture the value you’ve already created. Every week, you and your team are: Solving complex operational problems for your clients Getting glowing verbal feedback on phone calls Hosting high-value events and stakeholder meetings That is 95% of the effort. But if those moments stay locked in a Zoom call or hallway conversation, you're...