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Hi Reader, There is a lot of hidden information in your client list, but most of it stays buried. Luckily, the key to uncovering it is right in front of you. Your clients. A testimonial isn't just social proof - it’s a tool for discovery. If you are creating success stories, most people look for a "happy" client, get them to say something "nice," and stop there. They end up with content that sounds good, but doesn't actually help close a deal or change the trajectory of a sales call. You have to look deeper. When you look beneath the surface, you find the stories that carry actual strategic weight. Next Wednesday, April 22nd, I’m hosting a working session to help you find these stories on your own roster. We’re going to move past the "happy client" list and build a prioritized shortlist of the clients who actually own the stories worth capturing. (Agencies: You are explicitly invited to steal this framework and run it as a service for your own clients.) Rooted in Insight. Crafted for Traction. |
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Hi Reader, The typical B2B testimonial workflow usually goes like this: find a happy customer, ask them to say something nice, pick the fluffiest soundbites, and . . . publish something mediocre that makes you feel good but never actually converts a buyer. There is so much more you can get out of client conversations. I just finished running three of my own client interviews through our rootThread analysis process. Going in, I assumed they hired us because they needed high-quality video...
Hi Reader, A week ago, I put out a simple framework for business leaders struggling with content bandwidth: Stop overthinking it. The core premise was simple: 95% of the effort that goes into your marketing content is already happening inside your business. You and your team are solving complex operational problems, securing glowing client feedback, and running high-value meetings every day. The insight exists. You don't need to manufacture content from scratch; you just need to capture what...
Hi Reader,A quick mindset shift for business owners struggling with content bandwidth: Stop overthinking it. You've already done the hard work. You just need to capture the value you’ve already created. Every week, you and your team are: Solving complex operational problems for your clients Getting glowing verbal feedback on phone calls Hosting high-value events and stakeholder meetings That is 95% of the effort. But if those moments stay locked in a Zoom call or hallway conversation, you're...