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Hi Reader, I've been going on for quite a while about "deep testimonials" - and all the great insights that can be gained by just taking a closer, intentional look at your best clients and what they are saying. But unless you or someone you know talks directly about testimonial videos and knows all the underlying benefits, you aren't going to come to the conclusion that the deep testimonial path is right for you. So, who needs this stuff? Really? It is not the burger joint that is netting $12 per customer. It is not the "idea stage startup." It is the company that has been around long enough to know that there's a problem or an area that could use some "grease." Thanks to one of the best networking calls I have been on in a long time, I put together a Referral Partner Guide that identifies the 4 specific symptoms of a business that is sitting on a goldmine of client stories but can't seem to get them into the world. If you want to check it out: View the Referral Partner Guide I’m sharing this today because you might recognize these "Trust Gaps" in your own business - or you might see them in a friend's:
If any of that sounds familiar, I’d love to help you find some contrast and get those stories moving. And if you aren't feeling these right now, but you know a founder or agency owner who is, please feel free to pass an intro. Thank you for sticking with me for the last nine months. More testimonial info to come. Rooted in Insight. Crafted for Traction. - Neil |
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Hi Reader, Have you ever watched a client testimonial video that felt . . . rehearsed? Or maybe less-than-authentic? Even if the client is telling the truth, it somehow sounds like they are just reading the company's "About" page out loud. “Their process was seamless. The team was synergistic. They really drove ROI.” This happens because most founders inadvertently build an echo chamber. When we ask clients for a testimonial, they subconsciously (or maybe even consciously) feed us back the...
Hi Reader, You are ready to dive into your customer stories. You have a roster full of potential clients ready to go. But week after week - it gets put on the back burner. What you lack is clarity. When you look at a roster full of "pretty good" clients, it creates a blur. They all look like decent options. And decent doesn't move the needle to action. You aren’t sure who is actually worth the effort of a testimonial, so you end up doing nothing. You don't need better clients. You need better...
Hi , Booking a crew. Finding a quiet location. Blocking out half your day. Traditional video shoots can be a massive drag on your calendar. When Mia Moreno of USC’s Office of Research and Innovation needed to capture founder success stories leading up to a massive 300-person event, she didn't have hours to spare managing a camera crew. So we used the vidwheel remote workflow instead. Mia says it best: You don't need to sacrifice days in your schedule to get high-impact video assets. We make...