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Hi Reader, I've been going on for quite a while about "deep testimonials" - and all the great insights that can be gained by just taking a closer, intentional look at your best clients and what they are saying. But unless you or someone you know talks directly about testimonial videos and knows all the underlying benefits, you aren't going to come to the conclusion that the deep testimonial path is right for you. So, who needs this stuff? Really? It is not the burger joint that is netting $12 per customer. It is not the "idea stage startup." It is the company that has been around long enough to know that there's a problem or an area that could use some "grease." Thanks to one of the best networking calls I have been on in a long time, I put together a Referral Partner Guide that identifies the 4 specific symptoms of a business that is sitting on a goldmine of client stories but can't seem to get them into the world. If you want to check it out: View the Referral Partner Guide I’m sharing this today because you might recognize these "Trust Gaps" in your own business - or you might see them in a friend's:
If any of that sounds familiar, I’d love to help you find some contrast and get those stories moving. And if you aren't feeling these right now, but you know a founder or agency owner who is, please feel free to pass an intro. Thank you for sticking with me for the last nine months. More testimonial info to come. Rooted in Insight. Crafted for Traction. - Neil |
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Hi Reader, We like to think we know exactly why our clients hire us. We usually tell ourselves it is because of our high-level strategy, our unique insights, or the final creative asset. Whatever we deem the most important. Or, if you are like me, whatever you worked hardest on. And we lean hard into those things in our marketing and sales process. But what if you are wrong? When you actually interview your best clients, you will likely find a disconnect between what you think makes you...
Hello Reader, When everything is stalling, what is the first step to get back on track? There are people in your corner who know exactly why you are so good at what you do, and how to convey it to your next prospect. Your best clients. But, who are they? The hurdle isn’t the conversation. The hurdle is the selection. Most founders default to the "slam dunk" happy client because they are easy to reach. But the path of least resistance usually leads to generic compliments - not the strategic...
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